Our commitment to quality
At High Line Billiards, we are committed to honesty
and integrity in every way. As part of this pledge, we are dedicated
to supplying the best-quality tables and products to our customers.
Our tables are made in Asia with the highest-quality equipment
and in the most state-of-the-art manufacturing facilities
in the world. In fact, the machines we use are the most expensive
German equipment money can buy. They hold exact tolerances
whether they are making their first cut today or their 100,000th
cut 10 years from today. Our manufacturing standards meet
or exceed the standards of products made in any country including
the United States.
Another construction feature that sets our furniture apart
is kiln-dried wood. Wood can absorb moisture whether it is
purchased here or overseas. However, our wood is kiln dried
so low that, even when it takes on moisture during the shipping
process, the level is still lower than 11 percent. (Anything
higher than 11 percent can cause warping or cracking.) To
take our commitment one step further, we offer a lifetime
warranty against manufacturer’s defects on all our products.
As a small-business owner, I am committed to our country’s
economic vitality and the American Dream. We truly live in
an international marketplace. Americans can benefit from low-priced,
high-quality products offered throughout the world.
I am living proof that the American Dream can still come
true. I never graduated from high school, but I worked hard
to eventually complete my bachelor’s and master’s
degrees, and start my own business. I’m proof positive
that anything is possible! Thank you for being a customer.
We value you and are committed to serving you in the best
way possible.
Sincerely,
Greg Pilling
Owner, High Line Billiards
|